Our team of highly qualified food safety experts offers prompt and reliable investigation services, drawing on years of expertise to help you resolve food faults and complaints efficiently and effectively.
UK-Wide Complaints Investigation Service
- A large team of Public Analysts and Food Safety Experts
- Investigating hundreds of food complaints and faults across the UK every year
- Accredited testing, providing expert opinions and comprehensive interpretation
- Clear, concise reports tailored for customers
- High-resolution images for accurate foreign body identification
- Simple submission; submit an enquiry to register, provide details of the issue, and request a quotation
Experts in Complaint Investigations
Our extensive teams of food safety experts and Public Analysts possess extensive experience in investigating food-related complaints, with expertise in
- Foreign object identification
- Taints and off-flavours
- Food authenticity, quality, and safety
We offer more than just testing, we carry out forensic-level investigations with accredited expert interpretation, ensuring you receive precise answers to your complaint queries. This gives you the confidence and clarity needed to address issues effectively and support your root cause analysis.
Additional Advantages of Our Service
- Confidential handling of all complaints
- Supported by established reference standards
- Ability to maintain client-specific reference databases