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Crisis Management & Incident Investigation

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In the dynamic world of food businesses, having a solid crisis management plan is not just recommended, it’s essential. Unforeseen incidents, from contamination risks to supply chain disruptions, can impact operations, reputation, and customer trust. That’s why all food businesses must have an effective plan and system in place to respond swiftly and professionally to any food safety incident.

At Eurofins Food Testing UK our Compliance and Risk Management team can help you develop efficient systems to manage food safety incidents and emergencies. Our services are designed to ensure your team can respond quickly, mitigate risks, and prevent future issues.

 

Food Crisis Management and Incident Investigation

  • Incident management: We design procedures for swift incident reporting and management, ensuring immediate actions are taken to protect your business and customers.

  • Root cause analysis: In the event of an incident, our experts conduct a thorough investigation to identify the root cause, enabling precise corrective actions.

  • Risk identification: We assess potential food safety risks across your processes, helping you meet regulatory standards and safeguard your supply chain.

  • Validation & mitigation: Our team reviews your process controls, providing insights to improve them and implementing mitigation strategies to enhance resilience.

General Food Law Regulation (EC) 178/2002

Under the General Food Law Regulation (EC) 178/2002, as amended by The General Food Law (Amendment etc.) (EU Exit) Regulations 2019, Food Business Operators (FBOs) must legally ensure prompt withdrawal or recall of unsafe food placed on the market.

Eurofins can help you establish a plan and procedures to ensure a swift response. We can also support you in both implementing and testing, such as through mock recall exercises or audits of food safety incident procedures.

 

Why choose Eurofins?

Our experienced consultants understand the complexities of the food industry. Our proactive approach to crisis management and incident investigation can help businesses safeguard their operations and maintain consumer trust. With a commitment to precision, expertise, and transparency, we’re here to support you every step of the way; from prevention to resolution.

Protect your business and your customers by ensuring you’re prepared for any food safety incident. Contact us today on 0845 604 6740 or submit an enquiry to learn more about our crisis management and incident investigation services.